Pet Care Guides & Factsheets

Expert advice on pet health, boarding preparation, and care tips from our experienced team. Whether you're preparing for your pet's first stay or looking for health information, our guides have you covered.

A cat sits in a vets office

Cat Flu - Upper Respiratory Infections

Feline Respiratory Disease, commonly known as Cat Flu, is a contagious illness that affects cats of all ages. While many cases are mild, cat flu can become serious, particularly in kittens, elderly cats, immune-compromised cats, and some purebred breeds.

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A dog sits in a vets office checking it's health

Facts About Canine Cough

Infectious Tracheobronchitis, also known as Canine Cough, is often incorrectly referred to as “Kennel Cough”. As a dog owner, it’s helpful to understand what it is, how it spreads, what symptoms to watch for, and what to do if your dog develops a cough.

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A cat rests in a cattery looking directly at the camera

Factsheet - Boarding Your Cat

Planning time away from home can be stressful for cat parents. This helpful cat boarding factsheet guides pet parents through their care options and explains what to expect from a professional boarding cattery. Learn how trained teams support our feline friends, why secure facilities and proper immunisation matter, and how to help your furry companion feel comfortable before, during and after their stay.

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Dog Boarding

Factsheet - Boarding Your Dog

Planning time away is exciting, but for pet parents it also raises an important question. Who will care for your dog while you are gone?

Your dog is a cherished family member, and choosing the right care matters. This guide helps pet parents understand dog boarding options, explore common alternatives and feel confident that their furry companion is safe, happy and well cared for while they are away.

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A cat sits in a vet office being treated for FIV

Feline Immunodeficiency Virus (FIV) Factsheet

Feline AIDS (acquired immunodeficiency syndrome) is caused by infections with Immunodeficiency Virus (FIV). It is a viral disease which affects the immune system of cats, and can be potentially fatal. It is important to have your cat vaccinated against FIV from their very first immunisations as a kitten

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A german shephard mix sits with chin on the edge of the dog bath looking into the camera

Grooming Factsheet

Many pet owners view grooming as a cosmetic service, but its benefits extend far beyond aesthetics. Professional grooming supports skin health, coat condition, and early detection of potential issues. This guide explores common questions and misconceptions to help pet owners better understand the importance of professional grooming.

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A labrador swimming in the ocean

Hot Spot Factsheet

Hot spots, also known as acute moist dermatitis or pyotraumatic dermatitis, are a common skin condition in dogs. They appear as localised areas of inflamed, irritated skin and are often intensely itchy. While hot spots are not usually life threatening, they can be extremely uncomfortable and distressing for dogs.

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Have Questions?

Our team is here to help with any questions about your pet's care or upcoming stay.